Crafted to Last, Backed by Us
Every piece leaves our hands with care. If something isn't right, we stand behind our craft.
One-Year Coverage
All jewelry is backed by a limited one-year warranty from the date of delivery, covering manufacturing defects.
What's Covered
Faulty clasps, broken chains, loose stones, and workmanship issues — we make it right at no extra cost.
What's Not Covered
Normal wear and tear, accidental damage, loss, theft, or modifications by a third party are not included.
Get Support
Think your piece qualifies? Reach out to our customer care team and we'll guide you through the process.
Questions? We typically respond within 1–2 business days.
Simple daily habits that protect your jewelry from premature wear.
- Remove jewelry before showering, swimming, or exercising.
- Avoid contact with perfumes, lotions, hairsprays, and household chemicals.
- Put on jewelry last in your routine; remove it first.
- Wipe gently with a soft cloth after each wear to remove oils.
Gold plating requires gentle handling to maintain its shine.
- Keep away from water, sweat, and chemicals — these accelerate tarnishing.
- Remove before sleeping to avoid friction wear.
- Store separately in a soft pouch or lined box.
Silver naturally tarnishes — these steps keep it bright.
- Polish regularly with a silver cloth to prevent tarnish build-up.
- Store in an airtight pouch or anti-tarnish bag when not wearing.
- Avoid chlorine, bleach, and saltwater.
- Use a gentle silver cleaner for deeper tarnish — no abrasives.
Stones vary in hardness and sensitivity — handle with care.
- Avoid ultrasonic cleaners for soft or porous stones (pearls, opals, turquoise).
- Wipe with a damp cloth; dry thoroughly before storing.
- Protect from sharp impacts and extreme temperatures.
- Keep pearl jewelry away from acids and store separately to avoid scratching.
How you store your pieces matters as much as how you wear them.
- Store each piece in its own soft pouch or compartment to prevent scratching.
- Keep jewelry in a cool, dry place away from direct sunlight.
- Use silica gel packets in your jewelry box to reduce humidity.
- Never toss pieces together loosely — chains tangle and metals scratch.
Regular gentle cleaning keeps your pieces looking their best.
- Use a soft-bristle toothbrush with warm water and mild soap for most metals.
- Rinse thoroughly and pat dry with a lint-free cloth — never air-dry.
- For intricate settings, a wooden toothpick removes residue safely.
- Avoid harsh chemicals, bleach, or abrasive pastes on any piece.
