Our Promise

Crafted to Last, Backed by Us

Every piece leaves our hands with care. If something isn't right, we stand behind our craft.

  • One-Year Coverage

    All jewelry is backed by a limited one-year warranty from the date of delivery, covering manufacturing defects.

  • What's Covered

    Faulty clasps, broken chains, loose stones, and workmanship issues — we make it right at no extra cost.

  • What's Not Covered

    Normal wear and tear, accidental damage, loss, theft, or modifications by a third party are not included.

  • Get Support

    Think your piece qualifies? Reach out to our customer care team and we'll guide you through the process.

Contact Support

Questions? We typically respond within 1–2 business days.